Reach a person.
Dispatch is staffed around the clock. Estimating answers during business hours. Nothing here routes to a ticket queue that nobody reads.
- Dispatch
- 24/7
- Bid response
- 1 bus. day
- Yards
- 03
01 Bid request
Tell us about the route.
Enough detail to price it honestly. If you have plans, a shapefile, or a permit set, say so and we will send a secure link.
Direct lines
- 24/7 dispatchStorm, outage, emergency restoration1-800-555-0184
- Damage & near-miss reportingPublic, owners, other contractors1-800-555-0199
- RecruitingMon–Fri, 6 a.m. to 6 p.m.1-800-555-0171
- EstimatingBid packages & prequalificationbids@rockridge.example
- Vendors & subcontractorsPrequalification & invoicingsupply@rockridge.example
If you have hit a facility
Get everyone clear, call 911 if there is any gas, electric, or injury involved, then call the facility owner. Report it to us at 1-800-555-0199 after people are safe — not before.
02 Regional yards
| Yard | Role | Divisions housed | Also on site |
|---|---|---|---|
| Southeast yard | Headquarters | All seven | Estimating · Fleet & shop · Training center |
| Gulf Coast yard | Regional | Power, gas, heavy civil, survey | Storm staging |
| Mid-Atlantic yard | Regional | Broadband, water, heavy civil, survey | — |
| Project field offices | Mobile | As assigned | Stood up on any job running longer than ninety days |
03 Working with us
What happens after you hit send.
A bid request is the start of a conversation with an estimator, not the start of a silence.
Acknowledged
A named estimator replies within one business day confirming scope, division, and what else we need.
Route walk
For anything substantial we walk it, usually within a week, with the superintendent who would run it.
Proposal
Priced with assumptions and exclusions written in plain language, plus the schedule we can actually hold.
Prequalification
Insurance, bonding, safety statistics, OQ matrix, and references sent as one package.
Preconstruction
Permits, locates, traffic control, and public notification handled before the first crew shows up.
Notice to proceed
One superintendent owns the job from here to as-built, and you have that person's cell number.